How would you benefit from truly understanding the perspective of another? In problem-solving sessions, difficult conversations, negotiations? The best way to understand another’s perspective – in fact, the closest we can get to being mind readers – is to improve our listening skills. We speak at 125-200 words per minute, but our brain can process information at 450-600 wpm!* The key to better listening is using that spare “brain speed” to really listen – not to jump to questions, plan your response, or offer advice.
Next time you are in a conversation, try to close your lips for 2 minutes. You can nod, but no questions, no advice, no criticism! In your mind, paraphrase the content; tune in to body language. At the end of 2 minutes, it’s OK to ask questions, but your questions might have already been answered, and you may be surprised at what you learned by trusting the speaker to unfold the story in his or her own way.
*Source: International Listening Association: https://www.listen.org/Listening-Facts (Links to an external site.)Links to an external site
© Beth O’Sullivan 2019