Leaders take ownership of their recommendations and establish accountability across their organizations. Writing or speaking in the “active voice” can help ensure these outcomes. What’s active voice? Active voice “names the doer” as the subject of the sentence instead of leaving the doer unknown. Consider this example: “A meeting will be scheduled…” (By whom? We do…Continue Reading Own it! The power of active voice.
Day: May 11, 2021
Three steps for everyday communication
During a recent hospital visit (I’m fine) I observed many failed communications between well-intentioned doctors, staff, and patients. Barriers to effective communication can stem from the message content, how it is delivered, and how it is perceived – all fertile grounds for misunderstanding. But the failed communications I witnessed seemed more basic: stemming from failure…Continue Reading Three steps for everyday communication
Pause before you start to talk
During a presentation, connecting with your audience is vital. Enter the presentation space confidently; smile, keep your head up and your shoulders back. Before you begin, pause long enough to make meaningful eye contact with one or two audience members. Doing so will help you connect with your audience and signal your readiness to begin. Upon closing, pause again…Continue Reading Pause before you start to talk